qk44 Privacy
Policy

qk44 collects personal data from players through a number of channels — directly at registration, through ongoing platform activity, and automatically via technical systems as you interact with qk44.vip. The categories of personal data qk44 collects are detailed below. We collect only what is necessary for the purposes described in this Privacy Policy and do not retain data beyond the period needed to fulfil those purposes.

Information you provide directly:

• Identity data: Full legal name, date of birth, gender, and nationality as provided at registration or during Know Your Customer (KYC) verification.
• Contact data: Email address, mobile phone number, and residential address in Bangladesh (including division, district, and postal code).
• Account credentials: Username and hashed password. qk44 never stores passwords in plain text — all credentials are stored using industry-standard one-way cryptographic hashing.
• Verification documents: Copies of government-issued identification such as your National Identity Card (NID), passport, or driving licence; and proof of payment method (e.g., a screenshot confirming ownership of a bKash or Nagad account registered in your name).
• Financial data: BDT deposit and withdrawal transaction records, payment method references (mobile wallet numbers, partial card numbers), and transaction amounts. qk44 does not store full card numbers — card payments are tokenised through our payment processor.
• Communications data: The content of messages you send to qk44's support team via live chat, email, or any other support channel, including the timestamp, subject matter, and resolution outcome of each interaction.
• Responsible gaming data: Any self-declared information relating to responsible gaming preferences, including deposit limits, session time preferences, cool-off requests, and self-exclusion submissions.

Information collected automatically:

• Technical data: IP address, device type and model, operating system, browser type and version, screen resolution, and mobile carrier information where applicable.
• Usage data: Pages visited on qk44.vip, time spent on each page, games played, bet amounts, wagering history, session duration, login timestamps, and navigation paths through the platform.
• Location data: General geographic location inferred from your IP address (country and city level). qk44 does not use GPS or precise device-level location tracking.
• Cookie and tracking data: Data collected through first-party cookies and similar technologies as described in Section 4 of this Privacy Policy.

qk44 processes your personal data only for specific, legitimate purposes and on lawful grounds. The table below summarises each processing activity, its purpose, and the legal basis on which qk44 relies. Where qk44 relies on legitimate interests as a legal basis, those interests are carefully balanced against your rights and freedoms.

Where qk44 sends you marketing communications, you have the right to withdraw consent at any time by clicking the unsubscribe link in any marketing email, or by contacting qk44 support at [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal, and it does not affect service communications that are necessary for the operation of your account (such as withdrawal confirmations, security alerts, and KYC requests).

qk44 does not sell, rent, or trade your personal data to any third party for their own independent marketing purposes. Your data is shared only in the specific, controlled circumstances described below, and only to the minimum extent necessary for the stated purpose.

Categories of recipients who may receive your data:

• Payment processors and mobile financial service providers: bKash, Nagad, Rocket, Upay, and our card processing partners receive the transaction data necessary to execute deposits and withdrawals in BDT. These providers are contractually bound to process your data solely for payment purposes.
• Identity verification and KYC service providers: Third-party identity verification platforms assist qk44 in confirming the authenticity of identification documents. These providers operate under strict data processing agreements and do not retain document copies beyond the verification period.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a player session token and anonymised game activity data necessary to run their games within the qk44 platform. These providers do not receive your full identity or contact data.
• Fraud prevention and security services: Specialist fraud detection platforms may receive device fingerprint data, IP addresses, and behavioural analytics data to assess and mitigate fraud risk across the qk44 platform.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics platforms to help qk44 understand platform performance. No personally identifiable information is included in these analytics data transfers.
• Legal and regulatory authorities: qk44 may disclose personal data to law enforcement agencies, courts, or other competent governmental bodies when required to do so by applicable law, a court order, or a lawful regulatory request. qk44 will, where legally permissible, notify affected players of such disclosures.

In the event that qk44 is subject to a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, qk44 will provide advance notice via the qk44.vip website and, where required, seek your renewed consent before the transfer takes effect.

qk44.vip uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to deliver a secure, personalised, and high-performance platform experience. This section explains what cookies are, which cookies qk44 uses, and how you can manage your cookie preferences.

A cookie is a small text file that is stored on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits, remember your preferences, and deliver a consistent experience across sessions. Cookies do not execute code and cannot carry viruses.

qk44 does not use third-party advertising cookies or cross-site tracking cookies. qk44.vip does not participate in any advertising network that places cookies on your device for the purpose of serving targeted advertisements on other websites.

qk44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The retention periods applied to each category of data are set out below.

• Account and identity data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to comply with anti-money laundering record-keeping requirements.
• KYC verification documents: Retained for 5 years from the date of verification or from the date of account closure, whichever is later.
• Financial transaction records: Retained for 7 years from the date of each transaction, in line with standard financial record-keeping best practice.
• Customer support communications: Retained for 3 years from the date of the support interaction, to allow for dispute resolution and quality assurance review.
• Responsible gaming records: Self-exclusion records are retained for the lifetime of the exclusion period plus 10 years, to prevent re-registration during an active exclusion and to support audit requirements.
• Marketing consent records: Consent and opt-out records are retained for 5 years from the date of the consent action, to demonstrate compliance.
• Session and usage logs: Anonymised session logs are retained for up to 24 months for analytics and security purposes. Personally identifiable session logs are retained for 12 months.
• Cookie data: As detailed in Section 4 above, based on the cookie category.

qk44 respects your rights in relation to your personal data. The rights available to you are described below. To exercise any of these rights, please contact qk44's data team in English at [email protected] with the subject line "Data Rights Request". qk44 will respond to all valid requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data qk44 holds about you, together with information about how it is processed. qk44 will provide this in a structured, commonly used, machine-readable format.
• Right to Rectification: If any personal data qk44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity data corrections may require re-submission of KYC documentation.
• Right to Erasure ("Right to Be Forgotten"): You may request that qk44 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that this right is subject to qk44's legal obligations to retain certain data (e.g., AML records) — in such cases, qk44 will delete all data not subject to a mandatory retention obligation.
• Right to Restrict Processing: You may request that qk44 suspend processing of your data (without deleting it) in specific circumstances, such as while a data accuracy dispute is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contract performance and is carried out by automated means, you have the right to receive your data in a portable format and, where technically feasible, to have it transferred directly to another controller.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling. qk44 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests. You may also object at any time to processing for direct marketing purposes — this right is absolute and qk44 will honour it immediately upon receipt of your objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

qk44 implements a comprehensive, layered approach to data security to protect your personal information against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security posture is reviewed regularly and updated in response to emerging threats and industry best practice.

• Transport encryption: All data transmitted between your device and qk44.vip is encrypted using TLS 1.2 or higher (256-bit SSL). The presence of the padlock icon in your browser's address bar confirms that your connection is encrypted.
• Password security: Account passwords are never stored in plain text. qk44 uses bcrypt with an appropriately configured work factor to hash all player passwords before storage.
• Access controls: Access to player data within qk44's internal systems is restricted on a strict need-to-know basis. Staff who handle player data are subject to background checks, data protection training, and binding confidentiality agreements.
• Database security: Player data is stored in encrypted databases hosted on hardened infrastructure with network-level access restrictions, regular security patching, and continuous intrusion detection monitoring.
• Two-factor authentication: qk44 strongly recommends enabling two-factor authentication (2FA) on your account. 2FA provides an additional layer of protection against unauthorised login even if your password is compromised.
• Incident response: In the event of a data breach that poses a risk to your rights and freedoms, qk44 will notify affected players promptly — and no later than 72 hours after becoming aware of the breach — with details of the nature of the breach, the data affected, and the steps being taken to mitigate harm.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way qk44 processes your personal data, please contact the qk44 Data Protection team in English. All privacy-related enquiries are handled by qk44's designated Data Protection Officer (DPO), who is responsible for overseeing data protection strategy and ensuring compliance with applicable data protection principles.

• Email: [email protected] (subject line: "Privacy Enquiry" or "Data Rights Request")
• Response time: Within 4 hours for general support queries during Bangladesh Standard Time (UTC+6) business hours; within 30 calendar days for formal data rights requests
• Language of correspondence: English only

This Privacy Policy was last reviewed and updated on 1 January 2026. The English-language version of this document is the sole authoritative version. Any translated or summarised version provided for informational convenience does not supersede the English text.