Responsible Gaming
at qk44

qk44 operates a strict 18+ age policy across every product on the platform — casino games, live tables, slots, cricket betting, and all other wagering activities. Under no circumstances may any person under the age of 18 years register an account, deposit funds, or participate in any form of gambling on qk44.vip. This rule is absolute and non-negotiable.

Every new player who registers with qk44 is required to complete a Know Your Customer (KYC) identity verification process before their first withdrawal. This process confirms that the account holder is a real, identifiable adult resident in Bangladesh. Acceptable identification documents include a valid National Identity Card (NID), a Bangladesh passport, or a driving licence. Date of birth is verified against the submitted document, and any account found to belong to a person under 18 will be closed immediately with all funds returned to the verified payment source.

qk44 also cooperates with internet service provider-level filtering tools available in Bangladesh that allow parents and guardians to block access to gambling and betting websites on household devices. If you are a parent or guardian concerned about a young person accessing gambling content online, please explore the parental control options available through your mobile carrier or internet provider.

Responsible gaming starts with self-awareness. qk44 encourages every player to establish clear personal boundaries before they begin playing — and to revisit those boundaries regularly. The most effective way to keep gambling enjoyable is to treat it as a leisure activity with a fixed entertainment budget, not as a means of generating income or recovering financial losses.

Before you play, ask yourself the following questions:

• How much money can I comfortably afford to lose today without affecting my household budget, rent, food, or other essential expenses?
• How much time do I want to spend on qk44 today, and have I set a reminder or alarm to enforce that limit?
• Am I playing for entertainment, or am I trying to recover money I have already lost?
• Is my mood stable and positive right now? Gambling while emotionally distressed, anxious, or intoxicated significantly increases the risk of harmful decisions.

Bangladesh has a rich calendar of cultural and social events — from Eid celebrations and Pohela Boishakh (Bengali New Year) to BPL cricket season — when the temptation to wager larger amounts may be higher than usual. During these peak periods, qk44 recommends reviewing your deposit limits proactively, rather than waiting until after a problematic session has occurred.

Self-exclusion is the most powerful responsible gaming tool available at qk44. If you feel that your gambling behaviour has become problematic, or if you simply want to take a complete break from the platform for any reason, you can request a self-exclusion at any time. Once a self-exclusion is active, your account will be fully suspended — you will not be able to log in, deposit, wager, or access any qk44 product for the duration of the exclusion period.

qk44 offers the following self-exclusion options:

• Short-term self-exclusion: 30 days, 60 days, or 90 days — suitable for players who want a structured break and plan to return to responsible play after a defined cooling-off period.
• Long-term self-exclusion: 6 months or 12 months — recommended for players who recognise a persistent pattern of problematic gambling and require a longer break to address it.
• Permanent self-exclusion: An indefinite exclusion with no scheduled end date — intended for players who have decided to stop gambling permanently. Permanent exclusions can only be lifted after a mandatory 5-year cooling-off period, a formal written request, and a review by qk44's responsible gaming team.

After a self-exclusion period has ended, reactivation of your account requires a deliberate, verified request from the account holder. qk44 will not automatically reactivate accounts when a self-exclusion period expires — a proactive request from you is required. This cooling-off step is intentional: it gives you a final moment of reflection before returning to play.

qk44 provides every registered player with the ability to set personalised deposit and spend limits on their account. These limits are one of the most practical tools for maintaining control over your gambling expenditure. You can set limits on a daily, weekly, or monthly basis — and the limits apply across all deposit methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

The available limit types are:

• Daily deposit limit: Sets the maximum BDT amount you can deposit into your qk44 account within any 24-hour rolling period.
• Weekly deposit limit: Sets the maximum BDT amount you can deposit across any 7-day rolling period.
• Monthly deposit limit: Sets the maximum BDT amount you can deposit within any calendar month.
• Session loss limit: Sets the maximum BDT amount you are willing to lose in a single play session before the platform automatically ends the session and prompts you to take a break.
• Single bet limit: Caps the maximum stake you can place on any single bet or game round, helping to prevent impulsive high-stakes wagers during emotionally charged sessions.

To set or adjust your deposit and spend limits, log in to your qk44 account and navigate to the Responsible Gaming section of your Account Settings, or contact qk44 support at [email protected] and a member of our team will apply the limits on your behalf within 4 hours (BST).

Problem gambling rarely announces itself all at once. It typically develops gradually, through a pattern of small escalations that can be difficult to notice from the inside. qk44 wants every player to be equipped to recognise the warning signs — in themselves and in people they care about — as early as possible.

The following behaviours and feelings are recognised warning signs that gambling may be becoming a problem:

A time-out is a shorter, temporary break from qk44 — a step between setting tighter deposit limits and a full self-exclusion. Time-outs are designed for players who want to pause their activity without committing to a long exclusion period, perhaps because they have noticed their play becoming more frequent or emotionally driven than usual.

qk44 offers the following time-out durations:

• 24-hour time-out: Your account is suspended for one full day. Useful after a frustrating session when you need to step back and reset.
• 72-hour time-out: A three-day break, giving you the weekend (or any three-day window) to assess your recent play patterns without pressure.
• 7-day time-out: A full week away from the platform — recommended if you feel your play frequency has increased and you want structured time to reflect.
• 30-day cool-off: A month-long suspension that sits at the boundary between a time-out and a short self-exclusion. During this period, all marketing communications are suspended.

To activate a time-out at any time, contact qk44 support at [email protected] with the subject line "Time-Out Request" and your preferred duration. qk44 will process the request within 4 hours of receipt (Bangladesh Standard Time, UTC+6). During an active time-out, you will not be able to log in, deposit, or wager. Pending withdrawals will continue to be processed normally.

qk44's responsible gaming team is available 24 hours a day, 7 days a week to assist any player who needs support. Whether you want to activate a self-exclusion, set deposit limits, request a time-out, or simply talk through concerns about your gambling behaviour, our English-speaking support staff are here to help — with all responses aligned to Bangladesh Standard Time (UTC+6).

To reach qk44's responsible gaming team, contact us at [email protected] and use one of the following subject lines so your message is routed to the correct team immediately:

• "Self-Exclusion Request" — to request a temporary or permanent account exclusion
• "Time-Out Request" — to activate a 24-hour, 72-hour, 7-day, or 30-day cool-off
• "Deposit Limit Request" — to set or reduce a daily, weekly, or monthly deposit limit
• "Responsible Gaming Query" — for any general question about the tools and options available to you

Beyond qk44's internal support, players in Bangladesh who are experiencing gambling-related difficulties are encouraged to seek support from mental health professionals, counselling services, and community support networks available in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and other major cities. Trusted adults in your life — family members, friends, or community leaders — can also be valuable sources of support and perspective.

The following is a complete summary of all responsible gaming and player protection tools available at qk44. Every tool listed below is available to all registered players at no charge and can be activated at any time by contacting qk44 support.